We are here to ensure your journey is seamless and secure.
Have a question about a property inspection, agent verification, or listing setup? Our team responds within minutes.
Choose the Right Desk for Your Need
Routing your inquiry directly to the right department guarantees faster resolution times.
General Tenant Support
Best for: Tenants & House HuntersAssistance with property search, inspection booking issues, saved homes, and general platform inquiries.
Verified Agent Desk
Best for: Realtors & BrokeragesSupport for accredited real estate agents regarding NIN/CAC verification, listing publication, and Pro subscriptions.
Enterprise & Partnerships
Best for: Developers & EnterprisesCorporate relocation services, property developer integrations, and institutional property management onboarding.
Compliance & Fraud Escalation
Best for: Scam Reports & Legal DeskReport unverified fee demands, suspicious listing activity, or policy violations for immediate legal desk action.
Press & Media Desk
Best for: Journalists & ResearchersMarket research data requests, executive interviews, press releases, and brand partnership assets.
Send us a direct message.
Fill out the inquiry form and our regional support desk will reach out via WhatsApp, phone, or email in less than 15 minutes.
Your contact information is encrypted and handled exclusively by our compliance team. We never sell or share your details with third parties.
Urgent scam reports or unverified agent complaints are immediately routed to our legal desk with a 1-hour priority SLA.
Our Regional Offices & Innovation Hubs
Visit our accredited support locations across major Nigerian commercial centers.
TerraNest Headquarters (Lagos)
Support Desk FAQs
Urgent compliance and fraud reports submitted through our compliance channel trigger an immediate 1-hour priority SLA. Suspect listings are temporarily frozen during investigation.